At http://custody-and-co-parenting.trustedstandard.com, commonly referred to as Custody and Co-Parenting (‘the Company’ or ‘we’), your privacy is of utmost importance. This document details our approach to handling personal data in a manner that complies with a range of privacy laws including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25 on the protection of personal information, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.
This policy is in effect for all users of the Custody and Co-Parenting website, applications, services, and products. Please note that this policy does not apply to external platforms, applications, products, or services that can be accessed through our platform, each of which has its own privacy policies.
Our Privacy Policy covers interactions with our applications and services when you:
- Use our apps and services as a registered user.
- Visit websites that are part of the Custody and Co-Parenting network and fall under this Privacy Statement.
- Engage with us through communications like newsletters, emails, calls, or text messages/SMS.
We collect a range of personal data in various ways, including:
- Account details you provide when setting up an account.
- Payment information required to process transactions.
- Financial records for billing and accounting purposes.
- Transaction history for service management.
- Mobile device identifiers for app functionality and enhancements.
- Location data where necessary for service provision.
- Feedback you give us through surveys, forms, or directly.
- Social media information you share with us when interacting on our platforms.
- Details about the products you use or inquire about.
This data collection occurs through user-provided input, interactions within our services, and via automated technologies like cookies and tracking tools. We may also receive personal data from third parties, which is subject to their respective privacy practices.
Our website uses cookies to improve user experience and for analytical purposes. These cookies are categorized into Strictly Necessary, Preference, and Analytics, each with a specific function. Users have the option to manage non-essential cookies through our Cookie Manager tool.
We retain personal data for no longer than necessary as mandated by law or for the purposes for which it was collected. Once the purpose has been fulfilled and the legal requirement met, we take steps to delete or anonymize this data.
To safeguard your personal data, we implement a range of organizational and technical measures. This includes using encrypted communication channels and ensuring that any third parties we engage with for processing data adhere to strict security standards.
We recognize the importance of protecting children’s privacy. As such, we do not knowingly collect personal data from individuals under the age of 18 without obtaining verifiable parental consent.
You have rights concerning your personal data as outlined by various privacy laws. Depending on your location, these may include accessing your data, rectifying inaccuracies, requesting erasure or restriction, obtaining a copy for portability, objecting to certain processing activities, non-discrimination rights, filing appeals/complaints with the relevant authorities, and withdrawing consent at any time. To exercise these rights, please reach out to our privacy team.
We reserve the right to update this Privacy Policy from time to time. Any changes will be reflected on our website for your review.
For questions, requests to unsubscribe, or inquiries about your personal data, please contact our privacy team via email at [email protected] or by sending a letter to the address provided on our website.